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  • You will not have a claim against us or against the charity to whom we donated the funds

    28.7 We are committed to supporting Responsible Gambling initiatives and encourage you to find information about Responsible Gambling at the websites of the following organisations: GambleAware (gambleaware.co.uk), GamCare (gamcare.org.uk), GordonHouse (gamblingtherapy.org), Gam-Anon (gamanon.org.uk) and GA (gamblersanonymous.org.uk).

    In such a scenario, we will (subject to these Terms and any legal and regulatory obligations with which we are required to comply) return any remaining Deposit Funds to you (less any Winnings, withdrawals and any reasonable charges) to the account from which those deposited funds were received

    28.8 Return of Outstanding Balance Process (GB players) – Upon making a self-exclusion request, we will endeavour to pay out your entire outstanding Deposit Funds on account as soon as possible and, in the event that you have not withdrawn the funds during the self-exclusion process, we will first attempt to pay you to the last recorded payment details or should that not be possible we will contact you to provide additional payment details. (more…)